Add the Rake chat widget to a WordPress website

Written by:
Mike Mattingly
WordPress
Chat widget

We have our very own WordPress plugin! Add Rake Live Chat through your WordPress site. In this blog post, we will provide step-by-step instructions to help you install and add the code.

KNOWLEDGE BASE ARTICLES: https://rake.rake.ai/plink/kb/MzQ2 & https://rake.rake.ai/plink/kb/MjQ1

Before you begin, you will need to create a few things. Please ensure you have all of the following:


  • Rake workspace: You'll need a Rake workspace.
  • Widget hash: Widget configuration is only available to Rake workspace administrator or owner roles. Learn more about how to configure a Rake Live Chat Widget here.
  • WordPress account: You need to have an account in WordPress before further configuration. You can create a new account by going to the WordPress website and clicking the Get WordPress button and then Register at the top right of the screen.

Install Our Plugin and Hash

Here is a video to walk you through the installation process. To install the widget on WordPress, do the following:

Step 1

Log into your WordPress site and navigate to Plugins > Add New.

Step 2

Search for "Rake Chat" and click Install to activate the plugin.

Step 3

Our plugin will be displayed in the sidebar menu for convenience. Select Rake Live Chat to add code and update features.

Step 4

Copy and paste the widget hash in the required field. Your widget hash is unique to each configuration you have.

Step 5

Configure display settings for your widget. For more details on when to display the widget, see instructions below.

Step 6

(Optional) Click the Google Analytics Events Enabled checkbox to enable Google Analytics integration. Click "Show JS-API Event Mapping" link to set actions, labels, and values for events.

Need Additional Information?

We are here to help! Contact a Rake representative

Text 844-725-3249

Visit our Full Documentation for additional information

View our Rake Support Videos for additional information

Visit our Rake Roadmap to view our planned features and feature requests from users like you.

Visit www.rake.ai for more details about universal chat and the universal messaging platform being built by Rake.

Rake is building a universal messaging platform; visit rake.ai for information about the universal chat solutions we currently offer.

Are you a developer? Visit our documentation, found here.