If you have used Slack, experienced Slacktigue or found yourself waking from a nightmare with a notification tone you know there are plenty of reasons to replace Slack. Read on to learn about how companies have replaced Slack with Rake and how others have suffered unexpected disasters related to limited workspace search history. This post will occasionally be updated with new information about using Rake as the best Slack alternative.
Read Wikipedia and you’ll see Slack is a business communication platform developed by American software company Slack Technologies and owned by Salesforce. Slack offers many internet relay chat features, including persistent chat rooms organized by topic, private groups, and direct messaging. If you’ve been reading the Rake website, you’ve learned Rake is an American company and we’re NOT owned by Salesforce nor are we from San Francisco. We’re from the heartland. We run the company from Chicago, Columbus and Denver. Rake comes with the same internet relay chat features as Slack but we also give our Users the option to use omnichannel customer chat features, task features, knowledge base, customer lists and more. And the more is a big deal. Rake is a universal messaging company. This means our ‘persistent chat rooms’ (so fancy) allow people to participate while using SMS, WhatsApp and other platforms. That is to say, our rooms (conversation channels) include people communicating who have never downloaded or used Rake. As you get to know us, you’ll learn we believe great communication is about the conversation, not the platform.
Conversation channels of which there are many, are available in both platforms. Slack channels and Rake channels can be private channels Slack includes direct messages in Slack as does Rake. Rake includes public channels but the separator is Universal Channels. Slack does not have Universal Channels and Rake does. If you care about client communication you want to use Universal Channels.