Projects

Projects are ideal for agencies, consultants, franchisors, and any one-to-many type organization. Rake projects include access to the Rake admin console.

Project administrators using the Rake admin console will save time and maintain consistency across workspaces, system users, platform configurations, and more.

Take a look at the benefits of creating a Rake project:

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Rake projects

Projects are a management layer in Rake that allows group level administration of workspaces and core messaging components.

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Multiple workspaces
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Roles and User management
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Platform configurations
benefits
  • SIMPLIFY ADMINISTRATION
    Your organization or enterprise has decided to use multiple Rake workspaces. By using a Rake project, you can access the workspaces in a single screen with administrator rights.
  • REPORTING ROLLUP
    You are starting or managing a contact center and using Rake for white-label customer chat. You need a Rake project to help you keep your billing organized and help you report on activity and impact.
  • CONTROL AND OVERSIGHT
    Website developers include Rake chat everyday. Rake projects are perfect for staying up to date on Rake supported websites. The project administrator will know how many Rake users are associated with each website, how much chat traffic the website supports and website visitor analytics including location, time and source.

What will you build?

  • You can manage the platforms connected to each workspace. This includes applying custom Twilio projects and phone numbers for SMS, building and applying custom Facebook apps, and creating shared Rake Live Chat configurations so you have consistent branding across all your client websites.
  • You can invite system users, apply Roles, and update workspace information without being a member of the workspace itself.
  • Create customized billing reports with statistical analysis.
    An added benefit of Rake administrative access is contact center functionality. This includes features like routing external sessions to a home workspace, agent roles, etc.  Launch your contact center today!
  • Contact centers will love the ease of configuration, this includes features like custom routing of external sessions to a home workspace, agent roles that allow messaging in any project workspace, etc.

Super-charge local search

Make landing and
funnel-pages stand-out with instant live chat.

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Rake enables real-time visitor monitoring and engagement.

get your project

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the admin console

Meet the Rake Admin Console

The admin console app, found here: admin.rake.ai enables the Rake project view. A single login to manage your workspaces, to connect apps and accounts for Facebook and Twilio, and share a common set of platform configurations. That's just the beginning of the helpful tools the admin console adds to your messaging tool chest as a messaging administrator in Rake.

Multi-Workspace List View
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Management of Platform Configurations for Workspaces
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Workspace Management - Edit Workspace View
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Platforms Administration Dashboard
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System Users Management
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System User Role Management View
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Multiple Workspace Roll-ups
Rake project reports
Multi-Workspace List View
workspaces icon
Management of Platform Configurations for Workspaces
Platform icon
Workspace Management - Edit Workspace View
Rake project icon
Platforms Administration Dashboard
Rake project icon
System Users Management
Rake system user icon
System User Role Management View
Rake project roles icon
Multiple Workspace Roll-ups
Rake project reports

Super-charge local search

Make landing and
funnel-pages stand-out with instant live chat.

A mock up of a blank Rake screen

Rake enables real-time visitor monitoring and engagement.

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