Customer chat solutions

The Rake chat solution includes many features. Proactive messaging, programmable session transfers, custom display options, quick messages, conversation scripts, typing previews and omnichannel functionality are included. Omnichannel messaging simply means within one console a user can engage with many people (or bots) who are sending messages through different platforms. These platforms could be sms, Facebook, Google My Business, website chat widgets and more.

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Fast chat technology

Rake's chat functionality provides our customers intelligent proactive messaging algorithms and we always allow for natural human instinct. This is especially helpful to quickly engage with website visitors.

Rake knows speed is essential when it comes to responsiveness. This is why we've created drag and drop quick messages and conversation scripts for live chat agents.

Rake customers can have similar conversations with people through the Facebook Messenger platform, personal and business sms lines and more.
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