Universal Conversation Channels

Connect people from popular messaging platforms in a single conversation channel.
It’s about the conversation, not the platform.

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Simplify your messaging with Universal Channels from Rake

You need to message each other as you work through a new project. Use Universal Channels from Rake. Creating a Universal Channel in your Rake workspace is simple and requires no coding.

Employer
Your employer uses SMS
Team
You and your team use Rake
Customer
Your customer uses WhatsApp

How it works

Create Channel

Create a private channel with universal access

Connect The Platform

Connect the platforms you want to include as options in your new Universal Channel

Invite Users

Invite colleagues, customers, family, friends or anyone to join your new Universal Channel, without ever downloading Rake!

Rake conversation channels with multiple people

Why universal channels?

At first glance, universal channels seem similar to guest functionality found in many messaging platforms. Upon further review, you'll agree Rake's Universal Channels are a stand-out feature in the Rake universal messaging platform. Slack guests (and Rake guests - not yet released) are required to use the messaging platform the host is using. The guest is limited to their specific channel and can usually participate in the channel without much friction. However, a Universal Channel from Rake allows users (guests) to fully participate in the channel while using their preferred messaging platform. This means the guest will likely never see or use the Rake app and will never be exposed to your Rake workspace. We built this to help you host better conversations with more participation and less complaints about not liking Slack or not knowing how to use Monday.com.

Message platforms

Universal Channels launched with connections to SMS, Facebook Messenger and of course Rake. We then connected with WhatsApp and will continue to add more platforms. This is what a next generation universal messaging platform looks like. The conversation is the primary, the platform is a secondary. Facebook Messenger and WhatsApp can be connected to your Universal Channel and this will help millions of freelancers and virtual assistants to easily connect with teams and businesses in North America with no messaging fees. SMS is a great Universal Channel addition for convenience and familiarity. When you want to improve client communication and keep your customers engaged, using SMS in a Rake Universal Channel is the best option available in universal messaging.

Direct Messaging
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Why upgrade to Universal Channels?

Today, you and your team may be hosting or managing many separate conversations because different people you work with prefer a specific message platform or more likely will not learn how to use a new message platform. We believe it is a waste of your time to fight them. By using a Rake Universal Channel you can bring all of these people into the same conversation without asking them to change. If Bill wants to use SMS and Tamara wants to use Facebook Messenger and your team is using Rake, they can all work together and collaborate like the team you want them to be.

STARTER
Great for small teams and testing Rake.
TEAM
Small investment, no contract and includes universality.
PROFESSIONAL
Excellent option for enterprises and developers.

Our Clients

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Download Rake App

Rake Messaging App is available in the App Store and Google Play

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Work efficiently,
Engage everywhere,
Connect your company!
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