Chatting with Rake, across all channels, includes the option to use quick, pre-written messages. These quick messages may be tagged as invitations and used to begin conversations with website visitors. Messages can also be tagged for replies and used to answer inbound chats. Rake quick messages can include attached PDFs, images and clickable links which auto-render meta description images.
Rake support videos are intended to help users navigate their Rake workspace; update their Rake chat widgets; use team chat to improve collaboration and reduce email, and support customers and prospects