Share knowledge base articles in chats

The knowledge base technology in Rake is highly searchable and each article is easy to share with your customer and employees to help them find the right answer, when they need it. This article shows three different options for sharing a knowledge base article about adopting a new pet.

Rake support videos

Rake support videos are intended to help users navigate their Rake workspace; update their Rake chat widgets; use team chat to improve collaboration and reduce email, and support customers and prospects

Rake chat and external conversation features

Rake internal conversation features

Rake workspace basics

Rake website visitor monitoring

Rake WordPress plugin details

Rake task management features

Rake knowledge base features