The Rake universal messaging platform supports developers, administrators and users

Regardless of your job title or job function, Rake will help you get more work done in less time. Rake helps developers with messaging tools throughout their technology stack. Tools like website visitor widgets with chat and activity monitoring, omnichannel integrations with platforms like Facebook Messenger, Twilio, NICE InContact, Zapier, WordPress, WhatsApp and more. Rake provides a robust set of tools for text chat management. Tools or features like quick messages, knowledge base and chat transcript sharing are just a few of the more than 20 features we've built to help you and your team improve customer communication. Rake is much more than omnichannel customer chat. Rake includes the same team communication experience found in Microsoft Teams but Rake includes more features than Teams. Universal Channels which are just one of many conversation channel types available in Rake, allow you to create a multi platform message channel. No coding or programming is required to create a Universal Channel in the Rake workspace.
Explore Rake and let us know what you think. We're excited to help you solve your team communication and customer chat problems.

Rake support videos

Rake support videos are intended to help users navigate their Rake workspace; update their Rake chat widgets; use team chat to improve collaboration and reduce email, and support customers and prospects

Rake chat and external conversation features

Rake internal conversation features

Rake workspace basics

Rake website visitor monitoring

Rake WordPress plugin details

Rake task management features

Rake knowledge base features